By making a purchase or accessing the Website of Silver Platter("Restaurant"), you agree to the following Terms and Conditions. It is your own responsibility to ensure that you are fully aware of all of these Terms and Conditions when making a purchase on www.silverplatter.co.in

TERMS OF USE

Please read the following terms and conditions very carefully as your use of Silver Platter website www.silverplatter.co.in and services offered by Silver Platter are subject to your acceptance of and compliance with the following terms and conditions.
By browsing, accessing, subscribing to or using any of our services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. In these terms, references to "Website" shall mean the Silver Platter
website, "you", "user" shall mean the end user accessing the Website, its contents and using the services offered through Silver Platter, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Silver Platter and its affiliates.
Silver Platter reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is  your responsibility to check these Terms of Use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these terms, Silver Platter grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the website and services offered by Silver Platter.

USER ACCOUNT AND REGISTRATION TERMS

Registering at Silver Platter is free service and you will receive a username and password upon completing the website's registration process or completing a transaction. You are responsible for maintaining the confidentiality of the username and password, and are fully responsible for all activities that occur under your account.
You agree to
(a) Immediately notify Silver Platter of any unauthorized use of your account or any other breach of security, and

(b) Ensure that you exit from your account at the end of each session. Silver Platter cannot and will not be liable for any loss or damage arising from your
failure to comply with this requirement. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Silver Platter has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, Silver Platter has the right to indefinitely suspend or terminate or block access of your membership with Silver Platter and refuse to provide you with access to the website. If you are a non registered user you agree that upon trying to place an order at the website you will be prompted to create a user account using your email address.

COMMUNICATIONS
When you use the website or send emails or other data, information or communication to Silver Platter, you agree and understand that you are communicating with Silver Platter through electronic records and you consent to receive communications via electronic records from Silver Platter periodically, as and when required. Silver Platter may communicate with you by email, SMS, telephone or by such other mode of communication, electronic or otherwise. Your use of the website entitles you to receive periodic communication regarding Silver Platter services through email, SMS, telephone or by such other mode of communication, electronic or otherwise.

ACCEPTANCE OF PRIVACY POLICY
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Silver Platter in respect
of the website. The user further consents that the terms and contents of such a Privacy Policy are acceptable to him.

USER CONDUCT & RULES
You agree and undertake to use the website strictly abiding by the following principles:
You will not upload, publish, host, transmit, display, modify, update or share any information that, in the sole discretion of Silver Platter:
Is grossly racial, harmful, sexual, harassing, defamatory, obscene, pornographic or otherwise unlawful in any manner whatsoever
Involves an illegal or unauthorized use of copyrighted work
Is not belonging to you or to which you have no rights
Refers to any website or URL that contains material that is inappropriate for Silver Platter
Contains software viruses, computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer
resource
You will not promote or try to gain unauthorized access or exceed the scope of authorized access to Silver Platter and its connected
network
You will not interfere with another user's use of the Silver Platter Website

You will not violate any law currently in force in India or
outside You will not attempt or otherwise impersonate another person during the use of Silver Platter website 

You will not engage in or forward chain letters, surveys, contests, pyramid schemes with any association to Silver Platter
You will not use any automatic device, program, or methodology including but not limited to "deep-link", "page-scrape", "robot", "spider", or other such means, or any similar manual process, to access, acquire or copy any portion of the Silver Platter website or any content within 

You will not attempt to gain unauthorized access to any portion or feature of Silver Platter website, or any other systems or networks connected to Silver Platter Website.
You will not use the website or any content for any purpose that is unlawful or prohibited by these.

Terms of Use

You will not violate any of the terms and conditions of this agreement or any other terms and conditions contained elsewhere within Silver Platter. You will indemnify, defend and hold harmless Silver Platter and its owner, licensee, affiliates, and their respective officers, directors and employees from and against any and all liabilities, claims, costs and damages, (including legal fees and disbursements in connection therewith and interest chargeable thereon) result from any breach of this Terms of Use, Privacy Policy and other policies, or your violation of any law, rules or regulations or the rights of a third party.

GOVERNING LAW

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall
be exclusively in Chennai.

GENERAL:
Restaurant is owned by Silver Platter ("We/Us"). We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the Website and it shall be your responsibility to read the Terms and Conditions on each occasion you use this Website and your continued use of the Website shall signify your acceptance to be bound by the latest Terms and Conditions.

You agree to
(a) Immediately notify Silver Platter of any unauthorized use of your account or any other breach of security, and
(b) Ensure that you exit from your account at the end of each session. Silver Platter cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Silver Platter has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, Silver Platter has the right to indefinitely suspend or terminate or block access of your membership with Silver Platter and refuse to provide you with access to the website.

PRIVACY POLICY

YOUR INFORMATION:
PERSONAL INFORMATION: We collect personally identifiable information that you may voluntarily provide on online forums, which may include user details, feedbacks, comments, online surveys etc. This aforementioned personally identifiable information (Personal Information) collected on our Website can include your name, address, telephone number, email addresses. All information shared by you on our Website is treated as confidential and is kept secure.

NECESSARY INFORMATION: Please note that we only store necessary information required to make a purchase through our Website and we take care not to disclose your Personal Information to any third party without your consent. Signing up for this service would entitle us to save your Personal Information for the intended purposes only.

ONLINE PAYMENT: If you chose to pay online through various methods allowed by our Website, we assure you that we do not save any information related to your credit/debit cards or passwords. All the information you provide is processed through a secure server.

USES OF YOUR INFORMATION

We use the information we collect for following purposes, including:
i. To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalise your Silver Platter account; 
ii. To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
iii. To administer and enhance the security of our Silver Platter website and for internal operations, including troubleshooting,
data analysis, testing, research, statistical and survey purposes;
iv. To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone)
with information about these services;
v. To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
vi. To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
vii. To allow you to participate in interactive features of our Services, if any; or
viii. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to
you.

We may combine the information that we receive from third parties with the information you give to us and information we collect about
you for the purposes set out above.

USING THE WEBSITE:

1. Products and services displayed on the Website do not constitute an offer to sell. Orders placed by you are offers to purchase
particular product under these Terms and Conditions at the price specified (including delivery and other charges).
2. We reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any
product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a
full refund of any payment received.
3. You agree not to access the Website through any other interface than provided by us to you.
4. You agree that your use of the Website is a limited license granted by us. We reserve a right to discontinue your account without
providing you any reason thereof.
5. You agree that you are solely responsible for your account details and to keep your password secure. If you suspect any misuse
through your account, you are required to inform us in writing immediately.

PRIVACY POLICY:
Our Privacy Policy has been presented in detail on our Website. Please review our Privacy Policy before signing up for using our Website. Our Privacy Policy would allow you to fully understand our practices.

PRICES:
All Prices declared on the Website are exclusive of taxes, packing and delivery charges. Please verify the total payable amount during checkout before placing the order. Our prices are liable to change anytime without notifying you. You shall be responsible for full payment of the order received by you. All charges payable shall be displayed on the Website, no extra charges would be application for these services.

PAYMENT:
You are allowed to choose between various payments options while placing an order on the Website. You agree to use your owndebit/credit card or bank details for transaction. We would not be responsible for misuse of your card if all the security checks are verified. You agree that the methods of payment may be updated from time to time on the Website. You agree to review the same and use our Website and suitable payment option accordingly.

DELIVERY OF YOUR ORDER:

The logistics of delivery shall be handled by us. Please note that we work our best to ensure that you receive your order as fast as we can but sometimes due to external factors like traffic, strikes etc., your order might take a while longer.

CANCELLATION AND CHANGES:

Please note that all orders shall be considered confirmed unless you cancel the order before it is dispatched from us. You need to call us on the phone numbers provided on the website in order to cancel your order. As a general rule user shall not be entitled to cancel Order once placed. However, subject to user’s previous cancellation history, Silver Platter reserves the right to deny any refund to user pursuant to a cancellation initiated by user.

In the event that we cancel your order, we will provide a full refund of any payment received.

COMPLAINTS AND REFUND:
You can contact us at the phone number provided on our website with complete details of the complaint encountered by you. We shall try to fix the issue amicably. However if there is any legal dispute, then such dispute shall be handled by a sole arbitrator appointed by us under Arbitration and Conciliation Act, 1996. The language of Arbitration shall be English only and the location shall be Chennai.

User may be entitled to a refund for prepaid Orders. The user shall also be entitled to a refund of proportionate value in the event packaging of an item in an Order or the complete Order, is either tampered or damaged and the user refuses to accept at the time of delivery for the said reason.

Our decision on refunds shall be final and binding.
In case of payment at the time of delivery, user will not be required to pay for:
1. Orders where packaging is either tampered or damaged at the time of delivery;
2. Wrong Order being delivered; or
3. Items missing from user’s Order at the time of delivery.

LICENSE:
You agree that your usage of the Website is a limited license to place an order using the Website. This license is to access the Website for personal use. You are not authorized to modify or download any portion of the Website without written consent of us. You do not have commercial license to use this Website. No part of this Website shall be used by you for any commercial purpose without written consent from us.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT:
1. Nature of content: You may post reviews, comments and other content; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.
2. False information: You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not the obligation) to remove or edit such content.
3. Rights Granted: If you post content or submit material, you grant us a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. You grant us and our affiliate sites and sub-license the right to use the name that you submit in connection with such content.
4. Right Owned: You represent and warrant that you own all the rights or otherwise or control of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify us or our affiliate for all claims resulting from the content you supply.

We reserve the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume
no liability for any content posted by you or any third party on their Website.

PRODUCT DESCRIPTION
We and our affiliates attempt to be as accurate as possible. However, we make no warranties that the product description and any other
content of its Website is accurate, complete, reliable, current and error free.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.

GOVERNING LAW AND JURISDICTION:
These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Chennai, India shall have jurisdiction, to the exclusion of all other courts.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:
1. This Website is provided by us on an "as is" and "as available" basis.
2. We make no representations or warranties of any kind, express or implied, as to the operation of this Website or the information,
content, materials, or products shown on this Website. You expressly agree that your use of this Website is at your sole risk.
3. To the full extent permissible by applicable law, we disclaims all warranties, express or implied, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose.
4. The images shown on Website are only indicative in nature & the actual product may vary in size, colour etc.
5. We do not warrant that the Website, its servers, or email sent from them are free of virus or other harmful components. We will not be
liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive
and consequential damages.